Ordering Online
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International Orders. Paying TAX & How We Process Your Order
We deliver to most countries in the World. Richard has been responsible for the sale of over 50,000 guitar over 25 years since 1995 - providing online advice and delivering perfectly setup guitars to most countries in the World. We used to provide an online map of the World which literally show... -
Over £100 of FREE additional service with every guitar
The Same - Just Better | | | --- | | Want a Better Guitar? Buy It From Richards Guitars - If you are serious about the guitar please do find the time to read this. I promise you that anyone offering you next day delivery are not offering what we do!Behind every guitar sold is our meticulous qua... -
I do hope when browsing online guitar stores and their pre sale setup messages (if they have any at all) you will remember what I am telling you here... A number of guitar shops advertise the fact that they "setup" their guitars pre sale. We also get some customers questioning our delivery time...
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Unique levels of quality control
Although we are meticulous in our preperation of our guitars during setup - even before the setup we will put the guitar through quality control. Quality control involves checking the guitar for cosmetic and functional aspects. We are looking for defects that are beyond whet we believe is accep... -
What if a guitar fails our qualty control?
Whilst it may be frustrating and cause further delay - we will always let you know if your guitar has failed quality control. Our aim and first choice would be to replace the guitar for another. Depending on the severity of the issue you may want a discount. We always presume our customers wa... -
We charge £15 for guitar deliveries which covers UK and most of Western Europe. We use especially strengthened outer cartons and after 25 years of online guitar sales we have the knowledge and experience to ensure our guitars remain in the condition they were dispatched in - when they arrive wit...
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Your guitar can be returned within 14 days for a full refund when buying online. Return For Refund Return carriage will be paid at our discretion depending on the circumstances surrounding the return. Return For Replacement If a replacement is required due to any kind of fault or damage in de...
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In the event of a refund being required we aim to complete your refund within 14 days from the confirmation of refund date when buying online. Circumstances where refunds will be provided If goods have been returned within the 14 day trial period when buying online If a fault is found or deve...
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Eastmans Official #1 Dealer Since 2018
If you are reading this page - thank you for your interest! Richards Guitars is unique in our "offering". We ONLY sell personally recommended guitars - believe it or not this is a "niche". As a result of my passion for Eastman guitars Richards Guitars was the first dealer in the UK to promote ...